Refund policy
Return & Refund Policy
At Manihaar, we strive to ensure that every product reaches you in perfect condition. Please read our Return & Refund Policy carefully before placing an order.
Returns
We do not accept returns or exchanges for reasons such as change of mind, personal preference, incorrect selection, or dislike of the product after delivery.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
To process your request, kindly share:
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Order Number
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Unboxing Video (mandatory)
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Clear photographs of the product received
Claims made without an unboxing video may not be eligible for review.
Refund Eligibility
Refunds or replacements will only be considered if:
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The product received is damaged during transit.
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The wrong product has been delivered.
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The product has a manufacturing defect.
After verification, we may offer:
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A replacement product, or
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A refund to the original payment method.
Refund Processing
Approved refunds will be processed within 5–7 business days. The amount may take additional time to reflect in your bank account depending on your payment provider.
Cancellation Policy
Orders can be cancelled only before they are dispatched. Once an order has been shipped, it cannot be cancelled.
Customized & Personalized Orders
Customized, personalized, or made-to-order products are non-returnable, non-refundable, and non-exchangeable.
Contact Us
For any questions regarding returns or refunds, please contact us:
WhatsApp: +91 9354344121
Email: support@manihaar.com
Customer Support Hours:
Monday – Saturday, 10:00 AM – 7:00 PM